Frequently Asked Questions
Find answers to common questions about your dark fashion needs
How do I know which size to order?
Since we carry various alternative brands, sizing can vary. Please refer to the specific size chart link located on each product page for accurate measurements.
Are your cosmetics and hair dyes cruelty-free?
Yes, we prioritize ethical beauty. The vast majority of our beauty products and hair dyes are 100% vegan and never tested on animals.
Do you restock items that are sold out?
Many of our items are limited edition. However, you can sign up for 'Back in Stock' notifications on the product page to be alerted if it returns.
Can I change or cancel my order after it's placed?
We process orders quickly to ensure fast delivery. Please contact us within 1 hour of placement for any modifications or cancellations.
Do you ship internationally?
Yes, we ship our gothic and alternative apparel to fans worldwide. International rates and delivery times are calculated at checkout.
How should I care for my alternative garments?
To preserve prints and delicate fabrics like lace or velvet, we recommend washing in cold water on a gentle cycle and hanging to dry.